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Network Status

Ticket ID Subject Status Last Updated
1176148691 DNS service open Thu, Aug 14, 2008 10:44:27 AM CDT
1176148680 DNS servers upgrade/verification open Thu, Jul 24, 2008 10:14:07 AM CDT
1176148678 Mobile Broadband Service Notice open Mon, Jul 7, 2008 3:35:00 PM CDT

Recently Closed Tickets


Ticket ID Subject Status Last Updated
1176148525 Nationwide News Issue closed Fri, Oct 12, 2007 1:47:34 PM CDT
1176148484 Comcast email blocked closed Tue, Aug 28, 2007 3:28:03 PM CDT
1176148483 Seattle DSL issues. closed Tue, Aug 28, 2007 11:20:43 AM CDT
1176148466 news.nationwide.net closed Mon, Aug 20, 2007 10:20:19 AM CDT
1176148465 Clover Wireless Network Shutdown 08/18/2007 closed Fri, Aug 17, 2007 3:55:40 PM CDT
1176148460 www.nationwidebilling.net Issue closed Thu, Aug 16, 2007 11:41:19 AM CDT
1176148442 TheRiver Internet and subs DSL issues closed Thu, Aug 9, 2007 6:59:37 PM CDT
1176148427 Qwest Maintenance In Seattle Affecting ATM Circuit 74hfgj02377 closed Thu, Aug 2, 2007 3:21:06 PM CDT
1176148414 Seattle Local DNS Issues closed Tue, Jul 31, 2007 1:40:33 PM CDT
1176148413 Usenet news closed Tue, Jul 31, 2007 12:20:19 AM CDT
1176148486 lists.theriver.com Migration closed Wed, Aug 29, 2007 3:02:13 PM CDT
1176148491 Call Center DS3 down closed Fri, Aug 31, 2007 8:06:57 AM CDT
1176148521 Postini Maintenance closed Mon, Oct 8, 2007 2:30:56 PM CDT
1176148517 Dallas Colo Network Maintenance 10/04/07 closed Wed, Oct 3, 2007 2:42:56 PM CDT
1176148516 Postini Message Center & Admin Interface Maintenance closed Wed, Oct 3, 2007 10:15:54 AM CDT
1176148515 Intermittent Webmail Issue closed Thu, Sep 27, 2007 1:07:39 PM CDT
1176148514 Intermittent webmail issue closed Thu, Sep 27, 2007 1:07:31 PM CDT
1176148512 SaddleBack Communication DSL Outage closed Tue, Sep 25, 2007 12:08:55 PM CDT
1176148509 Server Maintenance closed Thu, Sep 20, 2007 6:14:40 PM CDT
1176148508 The River Internet maintenance notice 9/20/07 closed Thu, Sep 20, 2007 6:04:33 PM CDT
1176148502 Email Issue closed Wed, Sep 19, 2007 11:12:21 AM CDT
1176148412 Inreach SBC DS3 Migration 07/30/07 closed Mon, Jul 30, 2007 4:39:23 PM CDT
1176148406 Tonto Basin Area Dialup, Hardware Reboot closed Wed, Jul 25, 2007 1:20:13 PM CDT
1176148371 Tonto Basin Power Outage closed Fri, Jul 6, 2007 8:41:59 PM CDT
1176148364 Tonto Basin Dialup Issues closed Mon, Jul 2, 2007 3:26:19 PM CDT
1176148358 Southern AZ DSL Network Improvement and Maintenance June 28th, 3 AM closed Tue, Jun 26, 2007 9:21:29 PM CDT
1176148354 Arizona Network Maintenance June 26 1 – 4 AM closed Mon, Jun 25, 2007 5:40:02 PM CDT
1176148353 The River Internet browsing issues. closed Sun, Jun 24, 2007 12:35:53 AM CDT
1176148352 Webmail Issues (MM) closed Wed, Jun 20, 2007 11:09:36 AM CDT
1176148349 Blue Ridge / Happy Jack dial-up modem problems closed Tue, Jun 19, 2007 1:08:55 PM CDT
1176148347 Tonto Basin Dialup Issue closed Sun, Jun 17, 2007 1:38:26 PM CDT
1176148345 Tonto Basin Area Equipment reboot closed Thu, Jun 14, 2007 7:29:33 PM CDT
1176148377 Dallas datacenter DS3 Migration Friday July 13th 12:01am - 5:30 am CST closed Wed, Jul 11, 2007 10:33:01 AM CDT
1176148381 Phoenix Area network Maintenance, July 12th 12 AM - 4 AM closed Wed, Jul 11, 2007 5:18:08 PM CDT
1176148403 The River internet dialup problem closed Tue, Jul 24, 2007 10:05:46 AM CDT
1176148400 Seattle DSL circuit issue closed Mon, Jul 23, 2007 4:05:17 PM CDT
1176148398 Seattle DSL issues closed Mon, Jul 23, 2007 11:46:09 AM CDT
1176148397 TheRiver Internet, Seattle DSL issues closed Sun, Jul 22, 2007 12:09:13 PM CDT
1176148392 The River Internet dial-up access closed Fri, Jul 20, 2007 9:03:51 AM CDT
1176148391 Scheduled Postini Maintenance closed Thu, Jul 19, 2007 1:18:46 PM CDT
1176148388 BGP Modification On Seattle Core Backup Router 07/18/07 12:00 PST closed Tue, Jul 17, 2007 3:02:52 PM CDT
1176148383 Emergency AZ Network Maintenance, ASAP (Hardware Failure) closed Thu, Jul 12, 2007 7:48:01 PM CDT
1176148382 Seattle DSL issues closed Thu, Jul 12, 2007 1:42:25 PM CDT
1176148341 Southern Arizona DSL Issues closed Mon, Jun 11, 2007 12:04:29 PM CDT
1176148527 PlanetKC DSL closed Mon, Oct 15, 2007 12:29:02 PM CDT
1176148657 routerc.phx Network Maintenance 5/13/08 11:00 MST closed Tue, May 13, 2008 10:33:28 PM CDT
1176148652 HAL-MM Webmail Problems closed Fri, May 2, 2008 11:08:17 PM CDT
1176148651 Dallas WAN Network Maintenance 5/1/08 11:00 PM cst closed Thu, May 1, 2008 1:17:35 PM CDT
1176148649 billing.nationwide.net closed Thu, Apr 17, 2008 11:49:54 AM CDT
1176148644 billing.nationwide.net issue closed Fri, Apr 11, 2008 4:27:27 PM CDT
1176148643 ShreveNet DSL Outage closed Tue, Apr 8, 2008 3:12:20 PM CDT
1176148642 Filter.nationwide.net Maintenance closed Fri, Apr 4, 2008 10:32:47 AM CDT
1176148636 Spam Filter Maintenance closed Sat, Mar 22, 2008 1:19:16 PM CDT
1176148632 XO MPLS BGP DOWN DUE TO SCHD. Maintenance by XO closed Wed, Mar 19, 2008 4:11:09 AM CDT
1176148660 Email Troubles closed Fri, May 16, 2008 9:30:40 AM CDT
1176148662 Email Upgrades for bainbridge.net and bainbridgeisland.net closed Wed, May 21, 2008 12:45:31 PM CDT
1176148683 Mailing Lists Issue closed Tue, Jul 29, 2008 2:23:33 PM CDT
1176148682 Texas Core Infrastructure Issue closed Mon, Jul 28, 2008 3:40:05 PM CDT
1176148676 List Server Issue closed Sun, Jul 6, 2008 8:23:16 PM CDT
1176148674 Problems with 888-Nationwide (628-4669) closed Fri, Jun 20, 2008 9:55:46 AM CDT
1176148667 Email Upgrades (H) closed Sun, Jun 1, 2008 11:06:42 AM CDT
1176148666 Email Upgrades closed Sun, Jun 1, 2008 10:34:35 AM CDT
1176148665 Spam System Issue closed Fri, May 30, 2008 1:41:22 PM CDT
1176148630 Some mail delayed closed Tue, Mar 11, 2008 11:28:01 AM CDT
1176148624 Spam Filter Changes closed Thu, Feb 28, 2008 7:54:45 PM CDT
1176148564 Security Alert! Email Scam closed Wed, Dec 5, 2007 11:12:52 AM CDT
1176148561 Kansas City Network Outage closed Mon, Dec 3, 2007 12:44:08 PM CDT
1176148558 Ticon Network Maintenance 11/30 12:01 AM CST closed Thu, Nov 29, 2007 12:46:07 PM CDT
1176148556 Ticon Nerwork Outage closed Tue, Nov 27, 2007 10:47:00 PM CDT
1176148555 Seattle DSL issue 11/25 10:30 pm pst closed Mon, Nov 26, 2007 1:59:04 AM CDT
1176148540 Dallas WAN Router Maintenace 11/1/07 closed Fri, Nov 2, 2007 4:18:41 PM CDT
1176148536 The River Internet Router Mainenance 11/1/07 12:00 am closed Tue, Oct 30, 2007 4:28:18 PM CDT
1176148532 Counter.oz.net and count.oz.net migration closed Wed, Oct 24, 2007 12:31:10 PM CDT
1176148530 EMC Issue closed Tue, Oct 23, 2007 7:40:13 AM CDT
1176148567 lists.nationwide.net upgrade closed Wed, Dec 5, 2007 3:43:03 PM CDT
1176148571 Latency on MagicMail servers closed Mon, Dec 10, 2007 6:22:06 PM CDT
1176148615 Spamfilter Problem for theriver.com Customers closed Mon, Feb 25, 2008 10:36:50 AM CDT
1176148609 Usenet news authentication closed Tue, Feb 12, 2008 2:02:51 PM CDT
1176148607 Dallas New Edge ATM DS3 Testing closed Fri, Feb 8, 2008 11:12:55 PM CDT
1176148600 Email Latency for Houston, Arizona and California Markets closed Wed, Jan 30, 2008 6:31:01 PM CDT
1176148593 Postini Message Center Issue closed Thu, Jan 24, 2008 2:00:38 PM CDT
1176148592 Possible sending mail issue closed Mon, Jan 21, 2008 3:28:15 PM CDT
1176148590 Upgrade IOS on Shreve WAN Router 01/16/08 12:00 AM closed Tue, Jan 15, 2008 5:51:31 PM CDT
1176148582 Outbound mail relaying problems closed Thu, Dec 27, 2007 11:56:45 AM CDT
1176148581 Barracuda Issues closed Thu, Dec 20, 2007 12:39:11 PM CDT
1176148529 express service closed Tue, Oct 16, 2007 9:51:37 AM CDT
1167949092 Account Management System Maintenance closed Fri, Jan 5, 2007 9:08:22 AM CDT
1164936648 Tonto Basin and Blue Ridge dial-up issues closed Thu, Nov 30, 2006 2:48:58 PM CDT
1164910415 Seattle Washington Maintenance window closed Thu, Nov 30, 2006 10:06:39 PM CDT
1164677457 Important: Core Network Maintenance and Data Center Move Nov. 29th at 12 AM PST. closed Wed, Nov 29, 2006 1:29:20 AM CDT
1164658974 Updated: Tonto Basin Area network outage closed Mon, Dec 4, 2006 1:24:02 PM CDT
1164513732 Tonto Basin dial-up issues closed Sun, Nov 26, 2006 4:52:27 AM CDT
1163714314 Webmail/Spamfilter Interfaces closed Wed, Jan 17, 2007 4:26:06 AM CDT
1163712847 Maintenance: Dallas Core Network Nov 17, 2am – 7am CST closed Mon, Nov 27, 2006 8:16:31 AM CDT
1163635103 Network Upgrade and brief Mail and Authentication outage 11/17 1 - 4 am CST closed Mon, Nov 27, 2006 8:18:49 AM CDT
1163455406 Maintenance: Dallas Core Network Nov 16, 2am – 7am CST closed Wed, Nov 15, 2006 11:35:15 PM CDT
1165007958 AOL & Verizon Blocking closed Mon, Dec 4, 2006 6:51:14 AM CDT
1165243643 mail.theriver.com closed Sat, Dec 9, 2006 8:37:26 PM CDT
1167241053 Maintenance: Router Upgrade - Seattle WA, Dec 28th 1AM PST. closed Wed, Dec 27, 2006 11:45:54 PM CDT
1166850891 Postini Login Problems closed Sat, Dec 23, 2006 3:52:13 AM CDT
1166822768 PHX DSL Network Maintenance 12/23 12:01 AM closed Fri, Dec 22, 2006 9:59:12 PM CDT
1166747676 Network Improvements 12/21 11:30 PM closed Fri, Dec 22, 2006 3:59:10 AM CDT
1166562648 AZ Network Improvements 12:01 AM 12/20 closed Tue, Dec 19, 2006 8:31:22 PM CDT
1166478386 AZ Network Improvements 12:01 AM 12/19 closed Mon, Dec 18, 2006 8:39:02 PM CDT
1165739966 Core Server Issues closed Tue, Dec 12, 2006 10:14:02 PM CDT
1165258314 Email Blacklisting closed Wed, Dec 27, 2006 9:11:30 AM CDT
1165253215 WA Area DSL outage (Partial Outage Circuit Down) closed Mon, Dec 4, 2006 6:27:48 AM CDT
1163180032 The River Email Upgrade closed Wed, Nov 22, 2006 11:26:48 AM CDT
1163064631 AZ Dialup Authentication Issues (Alternate Numbers Available) closed Wed, Nov 8, 2006 11:31:23 PM CDT
1161292053 Maintenance Updated: WA Area Mass Dialup Network migration Oct 20th at 8 AM closed Fri, Oct 20, 2006 10:01:51 AM CDT
1161033701 Washington DSL authentication migration closed Fri, Dec 1, 2006 8:34:31 AM CDT
1161012256 Tonto Basin dialup problem. closed Mon, Oct 16, 2006 8:35:17 AM CDT
1160709223 Updated: Southern Arizona Dialup Intermittant Busy Signals closed Mon, Oct 16, 2006 3:03:04 AM CDT
1160683753 Maintenance: Backbone Network Changes - Dallas Oct 13th, 2 - 4 AM CST closed Fri, Oct 13, 2006 12:31:05 AM CDT
1160601849 Implementation of DNSBLs on web signup pages. closed Wed, Dec 27, 2006 9:11:43 AM CDT
1160600054 Maintenance: Core Network Changes - Dallas Oct 12th, 2 - 4 AM CST closed Wed, Oct 11, 2006 9:12:48 PM CDT
1160250298 Maintenance: Network Routing Changes Oct 9th 10 PM - 1AM closed Mon, Oct 9, 2006 8:05:52 PM CDT
1160089378 Brief nationwidebilling.net outage. closed Thu, Oct 5, 2006 12:02:56 PM CDT
1161296707 Seattle WA Maintenance window 10/19/2006 closed Fri, Oct 20, 2006 2:09:30 PM CDT
1161296975 AZ Intermittent Network connectivity closed Thu, Oct 19, 2006 11:29:32 AM CDT
1162945479 Seattle Data Center maintenance closed Tue, Nov 7, 2006 6:12:16 PM CDT
1162860729 Dallas BGP maintenance on 11/09/2006 00:00am closed Wed, Nov 8, 2006 6:16:30 PM CDT
1162851263 Global POP Outage: GlobalPOPs' Ticket #15073 closed Tue, Nov 7, 2006 5:35:43 AM CDT
1162698142 www.nationwide.net closed Sat, Nov 4, 2006 7:50:27 PM CDT
1162249013 IMPORTANT NOTIFICATION: Legacy Washington Area Dialup Network Shutdown November 10th 11:59PM PST closed Mon, Nov 27, 2006 1:28:46 PM CDT
1162082686 Maintenance: Dallas Core Network Oct 29, 2 am – 7am closed Sun, Oct 29, 2006 12:18:31 AM CDT
1162011573 Dialup and DSL auth failures closed Sun, Oct 29, 2006 6:18:08 PM CDT
1161974473 Update #7: Dallas network (Intermittent Network Drops ) closed Mon, Oct 30, 2006 6:44:33 AM CDT
1161889737 Maintenance: Texas – Core Network Upgrades Oct 27 2 AM - 7 AM closed Fri, Oct 27, 2006 4:35:00 AM CDT
1160030577 Tonto Basin POP Power Outage closed Thu, Oct 5, 2006 1:51:03 PM CDT
1168271899 Magic Mail Spam Filtering Deprecation closed Thu, Feb 1, 2007 3:58:36 AM CDT
1176148333 Stockton, CA Datacenter outage closed Wed, Jun 6, 2007 9:36:58 AM CDT
1176148265 webmail sluggishness closed Tue, Apr 17, 2007 3:31:06 PM CDT
1176148254 Brief AZ Dialup Network Outage closed Wed, Apr 11, 2007 7:02:13 PM CDT
1176148252 Canit spam filter maintenance closed Tue, Apr 10, 2007 5:08:48 PM CDT
1176148248 New ticket - test closed Mon, Apr 9, 2007 5:10:31 PM CDT
1176148247 New System Status page closed Mon, Apr 9, 2007 4:18:59 PM CDT
1175176771 New Edge DSL customers in several markets having sync no surf issues closed Thu, Mar 29, 2007 12:39:07 PM CDT
1175091586 Postini Maintenance closed Fri, Mar 30, 2007 5:24:58 AM CDT
1175032678 Updated #2 Maintenance: AZ Network Upgrades March 28, 1AM – 5AM closed Thu, Mar 29, 2007 1:04:17 AM CDT
1173819668 Dallas Core Network Maintenance: March 19th 2:00 AM CST closed Thu, Mar 15, 2007 9:14:59 PM CDT
1176148269 Duplicate Messages when released from Can-it Spam filter closed Thu, Apr 19, 2007 1:15:23 PM CDT
1176148273 Legacy Dial-up Network shutdown 04/30/2007 closed Fri, Apr 20, 2007 1:56:19 PM CDT
1176148332 Blue Ridge Network Outage, Down Backhaul Circuits closed Tue, Jun 5, 2007 4:02:34 PM CDT
1176148326 Emergency Network Maintenance, AZ May 30th 11 PM closed Wed, May 30, 2007 5:49:51 PM CDT
1176148317 Emergency Maintenance PHX Arizona, Router upgrade May 23, 1 - 3 AM closed Tue, May 22, 2007 5:02:52 PM CDT
1176148308 Can-it Spamfilter Database Outtage closed Thu, May 17, 2007 4:56:41 PM CDT
1176148304 Dial up Phone Number List not available - Some Shrevenet Servers Down closed Sun, May 13, 2007 12:41:58 PM CDT
1176148302 server024 http service down closed Thu, May 10, 2007 8:08:01 PM CDT
1176148292 Rescheduled from May 3rd: AZ Network Maintenance May 4th1 AM MST closed Wed, May 2, 2007 7:40:30 PM CDT
1176148287 Tonto Basin AZ Hardware reboot closed Sat, Apr 28, 2007 3:54:14 PM CDT
1176148286 National Dialup Network Login Issues closed Fri, Apr 27, 2007 9:36:15 AM CDT
1172905078 Postini login failures closed Mon, Apr 9, 2007 3:35:59 AM CDT
1172884376 Dial-up issues in Happy Jack AZ closed Fri, Mar 2, 2007 1:28:57 PM CDT
1169749086 Webmail Latency closed Tue, Jan 30, 2007 5:07:45 PM CDT
1169604547 Tonto Basin Area Equipment reboot closed Tue, Jan 23, 2007 2:09:06 PM CDT
1169234842 Postini Virus Outbreak - Downloader closed Thu, Feb 1, 2007 3:58:11 AM CDT
1169231914 lists.nationwide.net & lists.inreach.com Issue closed Wed, Jan 24, 2007 6:55:43 AM CDT
1169065962 Barracuda Spam Firewall Issue closed Wed, Jan 17, 2007 10:26:29 AM CDT
1168920756 Spam Outbreak - Postini closed Mon, Jan 29, 2007 8:42:58 AM CDT
1168561807 Tonto Basin power outage. closed Thu, Jan 11, 2007 1:26:13 PM CDT
1168478629 Spamhater Maintenance closed Wed, Jan 10, 2007 7:47:14 PM CDT
1168444211 Missing messages from 12-27 or 12-28 closed Wed, Jan 17, 2007 10:28:26 AM CDT
1170138401 AZ dial-up issues for The River internet closed Thu, Feb 1, 2007 5:10:16 AM CDT
1170149626 Update #2: Washington DSL problems, Hardware failure closed Thu, Feb 1, 2007 12:09:51 PM CDT
1172826405 Mail server latency closed Thu, Mar 1, 2007 9:06:44 PM CDT
1172780752 Temporary www.theriver.com outage closed Thu, Mar 1, 2007 8:25:42 AM CDT
1172288614 Dial authentication and webmail issues closed Thu, Mar 1, 2007 3:25:54 AM CDT
1172164588 AZ - Tonto Basin area dialup no browse Issue closed Thu, Feb 22, 2007 5:18:58 AM CDT
1171556082 Emergency maintenance for PHX market closed Mon, Mar 5, 2007 10:33:06 AM CDT
1170756441 Updated: Repaired - WA DSL Outage (Hardware Failure) closed Tue, Feb 6, 2007 12:04:01 AM CDT
1170612804 Dallas Data Center Equipment Hardware failure closed Tue, Feb 6, 2007 4:18:48 AM CDT
1170444546 Short DNS outage closed Tue, Feb 6, 2007 3:00:59 AM CDT
1170285848 Seattle Washington Emergency DSL Maintenance 2/1/2007 2am PST until 6am PST closed Thu, Feb 1, 2007 5:03:03 AM CDT
1168391987 Monitoring: Network Maintenance Jan 11th, 2007 between 1 - 3 AM PST closed Thu, Jan 18, 2007 10:39:15 AM CDT
RED denotes a high-priority alert.